Questions & Information
What is your current production time?
Currently our average production time is under 2 weeks! We strive to get orders out as quickly as possible while still providing a quality product. Orders normally arrive within 2-5 days after being shipped via USPS or UPS.
Can I get different hats/colors than what is listed?
Yes! If you are looking for different hats/colors, please fill out the "Get a Quote" form or email us at contact@bullheadedhatco.com letting us know which types you would like. You can find the different variations on www.richardsonsports.com. Each style/color will need to be ordered by the dozen when coming directly from Richardson to our business. Availability is not guaranteed; however, we are more than happy to check!
Can I wash my hat?
We do NOT recommend machine washing your hat. All of our leather patches are attached using strong adhesive, heat-pressed onto the hat for a permanent bond. They are designed to withstand everyday wear and tear, from sweat to rain. However, when leather gets soaked, it can shrink, fade, or even discolor. Harsh detergents or chemicals can damage the bond between the patch and the hat. Additionally, a harsh washing cycle can cause your hat to lose its original structure. We suggest spot cleaning with warm water and dish soap if necessary.
Are you able to design a logo?
Yes! Our team can design you a simple logo/graphic as well as add text. If you need help getting your current logo ready email us at contact@bullheadedhatco.com for assistance.
Can I receive a mock-up?
Yes! If you would like to receive a final proof before production please leave a comment in the "Order notes."